Refund Policy for Hotel Mount View Comforts
At Hotel Mount View Comforts, we strive to provide exceptional service and ensure our guests have a comfortable and enjoyable stay. We understand that circumstances may arise that require changes to your travel plans. Therefore, we have established the following refund policy to accommodate our guests’ needs:
- Cancellation Policy:
- Guests must notify us of any cancellations at least 24 hours prior to the scheduled check-in time to avoid any cancellation charges.
- Cancellations made within 24 hours of the scheduled check-in time will result in a charge equivalent to one night’s stay.
- Early Departure:
- In the event of early departure, guests will be charged for the full duration of the original reservation unless prior arrangements have been made.
- No Show Policy:
- If a guest fails to arrive on the scheduled check-in date without prior notice, they will be charged for the entire reservation period.
- Refund Procedure:
- Refunds for cancellations made within the stipulated time frame will be processed using the same method of payment used for the reservation.
- Please allow up to 7-14 business days for the refund to reflect in your account, depending on your bank or financial institution’s processing time.
- Exceptional Circumstances:
- We understand that unforeseen circumstances may arise, such as flight cancellations or medical emergencies. In such cases, please contact us directly to discuss your situation, and we will strive to accommodate your needs to the best of our ability.
- Group Bookings:
- For group bookings or reservations made through third-party travel agencies, please refer to the terms and conditions outlined in your booking confirmation or contact the respective booking agent for refund inquiries.
- Modification Policy:
- Modifications to existing reservations are subject to availability and may be subject to additional charges. Please contact us as soon as possible if you need to modify your reservation.
- Contact Information:
- For any inquiries, cancellations, or modifications, please contact our reservation team at info@mountviewtirupati.com or call us at +91 8297502345
By making a reservation with Hotel Mount View Comforts, guests acknowledge and agree to abide by the terms and conditions outlined in this refund policy. We appreciate your understanding and cooperation.
Note: This refund policy is subject to change without prior notice. Please refer to our website or contact us directly for the most up-to-date information.